Communication is an integral part of any interaction. It would not be an overstatement to say that businesses work upon the foundations of good communication to drive development and growth. Communication allows us to share feelings, thoughts, tell stories and experiences and it is not exclusive to only one language. There are more than 6000 languages spoken around the world and because of this reason, multi-lingual communication is required for business in reaching global customers.
English is the standard language for corporate communication. Business English is an essential skill that is demanded from the workforce in every company that’s why there are various helpful courses for business communication being offered online – both for written and verbal communication. It is the corporate language because it is the official language of several countries. If not all, it still finds its place as the secondary language.
There are several reasons behind the need for multi-lingual communication in business.
The world speaks many languages
As mentioned earlier, there are more than 6000 languages in the world. The world speaks different languages; English might seem like the largest spoken language in the world but in reality, Chinese Mandarin and Spanish rank as the most spoken language. English is the third most spoken language in the world because many countries offer it as a secondary language in business or education. Mandarin and Spanish have the largest native speakers whereas English has the largest non-primary speakers in the world. Given the diversity of the world, if businesses have to prosper then they have to be inclusive rather than exclusive in the language department.
Businesses are going global; they are not limited to a single region now. Growth and opportunities have crossed the borders. At the global level, there is diversity and if businesses have to thrive then they have to embrace the local culture. The existence of a global business catering to diverse customers who have diverse preferences in itself calls for a diverse mentality at all levels.
In business, communication happens at all levels; stakeholders and the officials, officials and the workforce, between the workforces, company and the customers, and company and the masses. Therefore, it is parochial to communicate in a standard language. Multi-lingual communication will foster better relationships among the workforce and the customers. It will motivate the workforce to contribute to the growth of the business. It will also eliminate misunderstandings in communication and will help customers understand products and services better.
Encouraging Multi-lingual Communication in Business
Several improvements can be made for the proper integration of multi-lingual communication in businesses.
- Hiring multi-lingual employees as they will deliver the best of both or many cultures.
- Workshops on multi-lingual communication.
- Fostering a multi-lingual environment in business.
Multi-lingual communication does not mean that one can do away with English in the communication sphere. English as a corporate language cannot be replaced, at least not yet. Business English will remain as important as any other language for the success of a company and to reach a global audience.